Privacy Policy

Information We Collect

We only collect essential user profile variables necessary to establish authentic search parameters and complete secure transaction flows. This includes:

• Account Profiles: Registered names, verification email addresses, and secure encrypted password tags.
• Fulfillment Details: Physical shipping addresses, contact numbers, and postal pincodes checked dynamically against active delivery zones.
• Session Logs: Temporary browser cookie files used to cache shopping bag items, login tokens, and payment mode configurations.

Payment Gateway Information Security

All online digital transactions are processed through the secure, PCI-DSS compliant **Razorpay API integration flow**. Second Own does not collect, track, or record high-level financial parameters such as card numbers, credit histories, or digital authorization keys on its local databases. All payment transactions utilize standard 256-bit SSL encryption layers.

How We Process Collected Data

Your data parameters are utilized exclusively within our internal system boundaries to facilitate standard catalog operations, specifically:

• Verifying dynamic delivery pincode parameters and arranging specific delivery slots with Indore logistics partners.
• Routing automated transactional receipts, PDF tax invoice files, and real-time shipping AWB tracking logs via email and WhatsApp.
• Authenticating warranty diagnostics logs and verifying serial code claims in the event of hardware returns.

Third-Party Data Disclosure Limits

Second Own does not engage in trading, renting, or selling corporate client databases to third-party marketing brokers. Your data is disclosed only to authorized logistics carriers to complete package dispatch sequences, or when legally compelled under national statutory regulations.

User Rights & Erasure Requests

Registered users maintain full control over their account profiles. You can review, modify, or update your profile address configurations through the **Profile Workspace**. To permanently delete your registered login information and transaction history from our active server lists, please submit a structural request to our compliance desk at support@secondown.com.